Automotive
DealerVoice
Production platform helping automotive dealers collect, moderate, and respond to customer reviews at scale - with AI handling tier-1 moderation so teams focus on high-value responses.
Automotive trust platform with AI-moderated reviews
Build console
Challenge, solution, telemetry
build_console
dealer-voice · shipped
challenge
Dealer teams spent hours daily reviewing submissions, catching policy violations, and routing escalations manually. Volume outpaced staff capacity as the platform grew.
solution
Built an AI moderation pipeline with policy-aware classification, automated approval for compliant reviews, and escalation queues for edge cases. Integrated with dealer dashboards and notification workflows.
what we shipped
- Policy-aware AI moderation for tier-1 review volume
- Escalation queues for edge cases humans still own
- Dealer dashboards and notification workflows in production
- Measurable ops win: about 3 hours saved per day across 35+ users
telemetry
3,000+
AI-moderated reviews
3 hrs/day
Time saved
35+
Active users
stack
Interactive proof
Before / after and KPIs
Manual moderation grind
Dealer teams spent hours daily reviewing submissions, catching policy violations, and routing escalations manually. Volume outpaced staff capacity as the platform grew.
0+
AI-moderated reviews
0hrs/day
Time saved
0+
Active users
Building something similar?
Book a scoping call to discuss your use case and get an honest scope estimate.